Login attempt limit

  • Alice Lee
    Asked on December 21, 2020 at 10:06 AM

    I changed my password but it still won't let me login. Please advise. Thank you.

  • Ashwin JotForm Support
    Replied on December 21, 2020 at 10:15 AM

    I did check your account and did not find any issue with that. You should be able to log in to your JotForm account with a valid password. Do you see any error message when you try to sign in to your JotForm account?

    I would suggest you to please try again and get back to us if the issue persists.

    We will wait for your response.

  • Alice Lee
    Replied on December 21, 2020 at 11:41 AM

    Thanks, it works now.

    Is this the only way to contact support? Is there a direct email or phone number we can use instead?

  • Richie JotForm Support
    Replied on December 21, 2020 at 12:15 PM

    You can also contact us through our support email at support@jotform.com.

    If you need further assistance, let us know.