Can i update my username?

  • Profile Image
    em.kellly
    Asked on December 21, 2020 at 01:50 PM

    Hello,

    my current username is em.kellly and I would like to change it to SPELLStyleLounge.


    An employee made this so, it was her name but we now use it for the whole business.

    Is that possible to change?

    Thank you.

  • Profile Image
    enterprisesupportteam
    Answered on December 21, 2020 at 03:30 PM

    Hello @em.kellly,

    Thank you for contacting Jotform Support.

    Yes, this is definitely possible. As per your request, I have now gone ahead and changed your username from em.kellly to SPELLStyleLounge. You may now access your account using the new username.

    Please note that if you were using any custom URLs with the previous username, those links will no longer work. You can go ahead and change them to reflect your new username by using this helpful user guide: How-to-Create-a-Custom-URL-of-a-Form

    Please let us know if you have any further questions or concerns, we are always happy to help!