Free Service expiration date

  • Familytreasurellc
    Asked on December 21, 2020 at 5:54 PM

    Hello,


    I signed up for the free service and i believe it expires tomorrow. Didn't it require a credit card on file for $1?

  • Lorenz JotForm Support
    Replied on December 21, 2020 at 8:05 PM

    Hi there,

    Please take note that a Free account doesn't expire and you don't need to pay anything for it. Users can simply sign up for free.

     Didn't it require a credit card on file for $1?

    Not necessarily, you will only be required to have that information on file if you will upgrade to a paid account and pay using a credit card.

    I've checked your Free account and it's currently in good status.

    I hope this answers your query. Let us know if you have other questions.