What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my plan

    Asked by handa on October 10, 2013 at 06:56 PM
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    Answered by Cesar on October 10, 2013 at 08:40 PM

    Hello handa, 

    -Click on the button at the to right corner of the JotForm Page

    -Click on Account

    https://cms.jotform.com/uploads/image_upload/image_upload/global/14984_12552_click_account_settings.png

    -On the Account page click on Billing 

    -Then select the Switch Plan option on Starter Plan.

    -Finally click the Cancel Subscription button on the new window.

    https://cms.jotform.com/uploads/image_upload/image_upload/global/13262_cancel_subscription.png

     

    If you need further support, do let us know. Thank you.