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    Second Email Notification not Working.

    Asked by teekay673 on October 10, 2013 at 08:51 PM

    I added a second notification to one of forms but it only sends notification to my first notification setting.  Even when I try to send a test email within the form settings, the notification goes to my first notification setting and not the second.

    If you have access to my forms.  It's the form names "Woodland Hills."  It has 2 notification set-up in email alerts.

    How can I add a second notification?  Essentally what i want happen is to get a bcc copy to another email when someone submits a form.


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    Answered by khrisell on October 10, 2013 at 09:41 PM


    The email on the Notification 2 is not in the bounce list and working properly according to the mail logs.

    Please make an actual submissions with your form after that, to be able to receive email notification on both email address, you should be able to get notification to the right email addresses. Clicking the "Test Email" button will only send a test notification to the email address associated with your account. We've made it this way to prevent abusive users using this feature for mass mailing or spam purposes.

    Hope this clarifies a bit. If problem persists please let us know.

    Thank you for using JotForm.