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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Thank you page

    Asked by bellsdriving on October 11, 2013 at 10:01 AM

    When I submit a form on our Contact us page, it does not redirect to my thank you page.  It goes to about:blank

    Page URL:

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    JotForm Support

    Answered by ardy0689 on October 11, 2013 at 10:24 AM

    The problem is that you have set 2 kinds of redirects that concerns the Thank You message.


    1. Is from the Thank You Wizard. This works fine on its own.


    2. In the Conditions Wizard, you have set a redirect after submission. As you can see here it is set to blank. It does not redirect at all.

    You may choose to edit this and put the same URL and delete the other one from the Thank You Wizard above or you can just delete this whole condition and let the Thank You Wizard take over


    Please let us  know if this has solved your issue. Thanks