The ability to use CashApp and Zelle

  • brandimechols
    Asked on December 23, 2020 at 3:13 PM

    Are we able to add cash app or zelle as an option?

    Why does the PayPal payment through jotform remain in pending status so long?

  • Jessica JotForm Support
    Replied on December 23, 2020 at 4:21 PM

    Hi brandimechols, thank you for reaching us.

    It looks like you have pending incomplete payment in your form:203508610733146. This is caused when your user closes the browser before the payment was complete or their payment method was declined. 

    Regarding your question about CashApp and Zelle, please kindly allow me to escalate this issue to our back-end team for evaluation. We are unable to provide the exact ETA when it will be available, but we will notify you through this ticket as soon as we have updates.

  • brandimechols
    Replied on December 23, 2020 at 4:33 PM
    Ok. Thank you! As I have two payments pending.
    Please keep me updated! Thanks a mil
    ...
  • ender
    Replied on June 30, 2022 at 4:47 AM

    Hello,

    We are happy to announce that Cash App Pay is a payment option within Jotform now. Cash App doesn't support direct integration while selling products and goods. Therefore, we integrated it via Square which is the only way. Users who have a US Square account will be able to present Cash App from their forms. To do that, users might add Cash App Pay from gateway menu list as below.

    1656502736 62bc39d089133 Screenshot 10

    Another option for adding Cash App Pay is enabling it on Square settings as below.

    1656502912 62bc3a803aeb9 Screenshot 21

    Please visit the pages below to learn more about Cash App Pay integration.

    We really appreciate it if you use the integration and share your feedback.

    Best regards.