Cannot connect to PayPal Business

  • sabali_rm
    Asked on December 25, 2020 at 4:04 PM

    Hello and Merry Christmas

    im having trouble connecting my paypal business to a form i created. when i try to connect it using the integration i click paypal business to takes to a page to sign into paypal and jolt integration i can login ok everything checks out and paypal button appears at bottom of form. then about 30 minutes later it will ask me to connect again. this has been the process for about a day and a half. could someone assist me in resolving this. i checked my paypal bussiness account and didnt see much to help me out their.

    Jotform Thread 2786000 Screenshot
  • Amjad_A
    Replied on December 25, 2020 at 4:50 PM

    Hi,

    I have cleared your form cache, could you please give it another try and let us know about the issue, Also, please try to connect your PayPal in incognito mode.

    Looking forward to your response.