Embedded form keeps saying there draft

  • drvaishnav
    Asked on December 27, 2020 at 1:00 PM

    Hi,

    I have embedded my form on my website. When I preview that page, the jotform iFrame says that there is a draft of the form even though there isn't.

    What is the reason for this?

    Jotform Thread 2787047 Screenshot
  • John Support Team Lead
    Replied on December 27, 2020 at 1:35 PM

    You might have used the same browser when you made a saved session for that form. The browser then detects it through cookies, and thus provides the recommendation dialog.

    I would recommend clearing your browser's caches then access the page again. That would prevent it from showing again.

    Or you can use a different browser/incognito window to open the page in case you don't want to clear browser caches.

  • drvaishnav
    Replied on December 27, 2020 at 1:38 PM

    Are the users filling this form going to face the same issue if they try to save and continue the form later?

  • Gaetan_B
    Replied on December 27, 2020 at 2:16 PM

    Hello,

    They will probably have the same behavior as you, as it is the browser saving a cookie.


    However, if you have your embedded form on a live page somewhere, feel free to share the URL so we can test it.


    Should you have any further inquiries, do not hesitate to reply to this thread