How can I change registered email address in my account?

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    secretmagicgarden
    Asked on December 27, 2020 at 09:46 PM

    I would like to change my registered main email and backup email address from dariomontisci@gmail.com to secretmagicgarden@gmail.com. Please help me remove the former email address from the account. I have tried to edit from the Settings -> Accounts page but although it tells me the change has been registered I continue to see the old email address. I tested by sending a waiver and I am still receiving them at my dariomontisci@gmail.com address


    Thank you

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    Zahra_S
    Answered on December 27, 2020 at 09:56 PM

    Hi there!

    We apologize for the inconvenience it has caused.

    When we change the email address, a confirmation email is sent to that email for verification. Email address needs to be verified before it changes in your account.

    I checked our mail logs, and you have received a confirmation email at secretmagicgarden@gmail.com. Please try to change the email address again and verify it through the link you received.

    I hope this helps. Let us know if you need further assistance.