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secretmagicgardenAsked on December 27, 2020 at 9:46 PM
I would like to change my registered main email and backup email address from dariomontisci@gmail.com to secretmagicgarden@gmail.com. Please help me remove the former email address from the account. I have tried to edit from the Settings -> Accounts page but although it tells me the change has been registered I continue to see the old email address. I tested by sending a waiver and I am still receiving them at my dariomontisci@gmail.com address
Thank you
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Zahra_SReplied on December 27, 2020 at 9:56 PM
Hi there!
We apologize for the inconvenience it has caused.
When we change the email address, a confirmation email is sent to that email for verification. Email address needs to be verified before it changes in your account.
I checked our mail logs, and you have received a confirmation email at secretmagicgarden@gmail.com. Please try to change the email address again and verify it through the link you received.
I hope this helps. Let us know if you need further assistance.