Where are my forms?

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    Asked on October 13, 2013 at 09:45 AM

    All my forms are gone. All contacts and order details of my customers are there. My trash is empty. Please HELP ASAP! 

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    Answered on October 13, 2013 at 11:54 AM

    Thanks for contacting us.

    I checked your account and tiffixes and I was able to see your forms in the MY FORM page:

    So in order to fix the issue I have clear your form caches, and I would also recommend you to do it from your side, please follow this steps:

    1. Click on the icon that seems a person.

    2. Select Account.

    3. Select Settings from the left side menu.

    4. Then click on Clear Caches.


    I would also suggest you to clear your browser caches and cookies, that might help.

    Please let us know if this works or if you need further assistance about this.