Saying Form over quota although I'm not over quota

  • Pointers
    Asked on December 28, 2020 at 8:06 AM

    Looking at the submissions and data usage my form is not over quota.

    However when a user visits the published link it say over quota.

    I only have 1 form in the account

  • Nikola JotForm Support
    Replied on December 28, 2020 at 8:24 AM

    Apologize for the inconvenience this may have caused.

    I checked and your account is active. Your form is also working fine. I cleared your form cache. Please check the form again. If the issue persists, provide us a link of the form or the webpage URL if the form is embedded.