Email Notifications

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    jumpy
    Asked on October 13, 2013 at 03:13 PM

    We have several forms and want the email notifications to go to different emails.  On the old form there used to be a tool for the email notification address.  Where is this now or has it been dropped? 

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    jonathan
    Answered on October 13, 2013 at 06:09 PM
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    jumpy
    Answered on October 14, 2013 at 12:11 AM

    Thank you.  This procedure is quite confusing and I'm still not really sure if I have it correct. I find the Notifiction 1 Notification 2 etc etc unclear. Then when I test it, it doesn't show the changed email. 

    Can you not put it back in the drill down Tools/Preferences section where it was before?  It was so much easier just typing in the email address for notifications at the same time as setting up the form.

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    gori-mathew
    Answered on October 14, 2013 at 01:42 AM

    Hi,

    Please follow this guide to delete the already set notification emails then set up the new email notifications again: How to Delete Notifications/Autoresponder

    To set up multiple recipients here is the guide: Send Notifications to Multiple Recipients

    For further assistance please provide us the form's url so that we can look into it and assist you on setting up the notification email.

    Thanks!