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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Email Notifications

    Asked by jumpy on October 13, 2013 at 03:13 PM

    We have several forms and want the email notifications to go to different emails.  On the old form there used to be a tool for the email notification address.  Where is this now or has it been dropped? 

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    JotForm Support

    Answered by jonathan on October 13, 2013 at 06:09 PM
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    Answered by jumpy on October 14, 2013 at 12:11 AM

    Thank you.  This procedure is quite confusing and I'm still not really sure if I have it correct. I find the Notifiction 1 Notification 2 etc etc unclear. Then when I test it, it doesn't show the changed email. 

    Can you not put it back in the drill down Tools/Preferences section where it was before?  It was so much easier just typing in the email address for notifications at the same time as setting up the form.

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    Answered by gori-mathew on October 14, 2013 at 01:42 AM


    Please follow this guide to delete the already set notification emails then set up the new email notifications again: How to Delete Notifications/Autoresponder

    To set up multiple recipients here is the guide: Send Notifications to Multiple Recipients

    For further assistance please provide us the form's url so that we can look into it and assist you on setting up the notification email.