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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how to offer ONLY paypal payment option

    Asked by productionsmch on October 13, 2013 at 06:41 PM

    We have installed a link to our jotform survey using the API of our paypal account.

    So far so good. 

    BUT : If we try to pay with visa or another credit card, we get an error message and/or a blank page. 

    We have then tried to purchase an item with paypal itself, and all is well.


    SO : We have tried to take away the various credit card options to leave only the paypal otpion. BUT your system will not allow us to do this. It insists on leaving at least one credit card option for the costmer. 

    THEREFORE . Please tell us ASAP how can we take away all options BUT the paypal option for our custumers. 


    Thank you. 


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    JotForm Support

    Answered by jonathan on October 13, 2013 at 07:11 PM


    I am not sure on what you wanted to do.

    Are you perhaps trying to customize the Paypal Pro payment tool? This is not possible on the form.

    If you want to use only the standard Paypal, you can just use the regular paypal payment tool instaed of the Pro version.

    Please review this guide Difference-Between-PayPal-PayPal-Pro

    Please inform us if further assistance is needed.