What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How does your company track submissions if we can copy and paste source code to our own website?

    Asked by Aldis on May 28, 2011 at 11:53 AM

    Not sure how your subscribtion model works if users can generate a form once and then use it indefinitely on other websites. If there is some embedded code to track this then could users not simply disable this so you can't track and charge for submissions??

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    JotForm Support

    Answered by NeilVicente on May 28, 2011 at 01:37 PM

    Hi,

    The source code generated for a form contains code that make the submission pass through our servers. Each submission is then tracked and counted for the corresponding account. I don't think there is any way to bypass this, because the form's action value is set to our server's submission processor, submit.php.

    The only way to use the form without being tracked for submissions is to change the <form action="" into your own custom submission script. Doing so has a lot of disadvantages. Since the data is no longer passed to our server, the user does not email alerts from us anymore and the data won't be saved in our servers.

    I hope I was able to answer your question to the best of my knowledge. Let me know if there's anything else that's bothering you.


    Neil