Unable to Scroll, only on "Choose a Template" Page

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    Ben V 
    Asked on December 28, 2020 at 01:57 PM


    I'm having UI issues being able to navigate the options on your "Choose a Template" page. I am unable to scroll down to view the different options. I am still able to click on the forms that are visible, but for some perplexing reason it does not allow me to scroll down (which limits me to viewing ~6 templates vs 100s).

    I am still able to scroll just fine on the rest of my computer, other tabs in my active browser, and everywhere else on Jotforms. This issue currently seems to be restricted only to the "Choose a Template" section. I have restarted my browser, computer, and tried on both Firefox and Chrome with no luck. Let me know if you're able to assist, thanks!

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    Answered on December 28, 2020 at 04:29 PM


    Thank you for reaching out.

    I am not able to reproduce the issue either on Chrome or Firefox.

    Could you please tell us if you have the scrollbar on the right of the browser and which operating system you are using?

    Should you have any further inquiries, do not hesitate to reply to this thread