how do i delete my account

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    ADenise
    Asked on October 14, 2013 at 10:57 AM
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    EliezerN
    Answered on October 14, 2013 at 11:52 AM

    Thanks for contacting us.

    Deleting your account from your side is not possible from your side, however, we can do that work for you. To do that we need to know the username of the account you wish to delete and we will proceed to do it.

    However, I found that you have a Premium account (CocoaLaFemme) associated with the email info@thefashio**entatl.com and it's already scheduled to downgrade:

    User is scheduled to downgrade.
    Date: 2013-10-28
    Reason: CANCEL                                                    

    If that's the account you wish to delete you need to wait until that date to be able to delete it. After the scheduled date you can contact us requesting to delete the account.

    Please let us know if you need further assistance.

    Thanks