What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I signed up but can't login. Please help! Thanks

    Asked by Daniel Tyler on October 14, 2013 at 12:48 PM

    I do not see a way to login in.  I try to enter my username and password but it keeps telling me it's incorrect.

    Cant Sign in Login problem reset password JotForm
  • Profile Image
    JotForm Support

    Answered by ardy0689 on October 14, 2013 at 01:15 PM

    Hello, from our system there is a user attached to your email address. If you have forgotten your password, please reset them by clicking the "Forgot Password?" link on the Login section

     

    Alternatively, if should in case you are sure with your username please try to clear your browser's cache first before trying to sign in again. Old caches could interfere with JotForms navigation and functions. Please refer to this guide on how to clear browser's caches

    If you need further help, feel free to post your inquiries. Thanks