Am having trouble reinstalling paypal

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    johannawise
    Asked on October 14, 2013 at 01:34 PM

    I deleted the paypal button from my website because it was directing to the wrong page. I am now trying to reinstall it on my jotform and I get the message that I need to delete the old one first. I cannot find the old one on jotform. Help!

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    ardy0689
    Answered on October 14, 2013 at 02:05 PM

    The error message you are receiving is pointing at the Paypal field or control that you have placed on the form.

     

    You have to delete either the old Paypal field or the old Paypal Pro field from the form editor before you can add a fresh new Paypal field.

     

    Alternatively, you may use our Paypal Apps to create a fresh new form without conflicts: You may choose the Paypal Integration App or the Paypal Pro Integration App.

     

    Please let us know if this problem still persists. Thanks

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    johannawise
    Answered on October 14, 2013 at 02:13 PM

    Thanks - all set!

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    ardy0689
    Answered on October 14, 2013 at 02:26 PM

    You are welcome. Feel free to post any inquiries or concerns you may have in the future. Thanks