What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    why does it show out of quota, when there are not form submissions being stored?

    Asked by soccerjon1013 on October 14, 2013 at 01:44 PM

    why does it show out of quota, when there are not form submissions being stored?

    Page URL:
    http://form.jotform.co/form/32829235793868

    Submissions
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    JotForm Support

    Answered by ardy0689 on October 14, 2013 at 02:15 PM

    Hello. Form submissions will only be reset every 1st day of the month. Deleting them all will not decrease your form submission counter. You have to wait until you reach the period for reset.

    Alternatively, if you have not clicked our Like button yet, you may choose to do so in order to get a reset only for this month.

     

    Your account is a Free user account. You can only have a maximum of 100 submissions and 10 SSL(secured) submissions and 10 payment submissions. Those are the restrictions for a user account.

     

    If you need further help, please do not hesistate to ask. Thanks