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Sigurdur HaraldssonAsked on December 29, 2020 at 9:31 AM
We have a form which has been working until recently, but now we get the attached error when trying to upload a file. But the upload button just below it (there are two) works!
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John Support Team LeadReplied on December 29, 2020 at 10:49 AM
To clarify, may we know what type of file are you trying to upload? Note that these are the only allowed file types that can be uploaded to your form:
As you can see, the one in the bottom has more file types that were allowed to accept than the field in question. I suggest copying the File Types of the other upload field and paste it to the field you're having issues with.
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ICFIcelandChapterReplied on December 29, 2020 at 11:28 AM
I was trying to upload png, jpg and jpeg. I had already copied part of the file extensions to no avail. I copied everything just now and it works.
This was working on the 23.12 as someone uploaded a photo then but it stopped working. It is fixed now. I just deleted the extensions I don't want to have there.
Thanks for the help.
Sigurdur
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John Support Team LeadReplied on December 29, 2020 at 12:33 PM
It's good to know that it's all sorted now and working properly as intended.
Let us know if you need further assistance.