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Hume_JoeAsked on December 29, 2020 at 11:42 AM
Hi there,
I'm trying to connect jotform to different platforms through Zapier...
When I try to connect, I'm seeing this message..
Can you confirm why & potentially help me solve this issue? -
Eduardo_HReplied on December 29, 2020 at 1:16 PM
Hello
I've checked your account and found that EU data servers safe mode is enabled. While connecting the account in Zapier, you must make sure to indicate that you're using a European datacenter.
Please remove the JotForm account currently connected to Zapier by clicking on 'disconnect' here:
https://zapier.com/app/connections
Next, reconnect your Jotform account. When prompted, please select :
Do You Use European Datacenters? - Yes
Let us know if you need any further assistance.