What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Receiving email alerts only half the time - just reset the email notifications last Fri. in an attempt to fix this problem; did not work, apparently.

    Asked by janetjet on October 14, 2013 at 02:24 PM
    Page URL:
    http://www.jotform.com//?formID=22136270206139http://www.jotform.com//<br/>?formID=22365447439157

    email problem email notifications email alerts
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    JotForm Support

    Answered by Mike_T on October 14, 2013 at 02:55 PM

    Thank you for contacting us.

    I do not see any errors in our mail logs, and your email is not blocked from our side.

    Can you please flag not emailed entries on your form Submissions pages (for 22136270206139 and 22365447439157 forms)?

    Then, we will try to check the mail logs for these entries.