bounce list

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    Asked on October 14, 2013 at 03:09 PM

    I am getting an alert when building and testing my new form that says "your address is on our bounce list - please contact support and asked to be removed..."


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    Answered on October 14, 2013 at 03:21 PM

    Hello, upon checking your account with username tymm and your main email address is in our bounce list. I have already removed them with this log message: is IN the bounce list 

    Reason(s) : 5.4.7 - Delivery expired (message too old) 554-' comcast Comcast block for spam.  Please see http:=


    Please refer to these guides in order to avoid such problems in the future:

    How to setup email alerts to prevent email bouncing related issues
    Whitelisting JotMail IP Addresses