Why am I being told my account is over its quota when I have integrated Dropbox on all forms?

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    InternationalLegal
    Asked on October 14, 2013 at 03:41 PM

    I have dropbox integrated on all my forms, but I received the email:

    You have currently reached the limits of your account. Your forms will be disabled Monday at 12pm EST. Free accounts are limited to 100.00 MB of upload space.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:
    http://www.jotform.com/upgrade?

    Thanks for using JotForm,

    JotForm Team
    http://www.jotform.com/

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    I don't understand why it would be close to the limit when I don't have anything that is being stored on JotForm?

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    jeanettebmz
    Answered on October 14, 2013 at 03:48 PM

    Every form that you create with our form builder will stored at JotForm servers first. If you create an integration with a 3rd party, the information will be forwarded, not bypassed.

    If you want to free up space, simply login to your account, go to My Forms, Select  the form and click on Submissions. Then delete the file links