What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How many responses can I retain for a form ?

    Asked by topsgtusmc on October 15, 2013 at 05:34 AM

    I download my responses and archive them on a local computer so I always have a back up, but I wondered how many responses can I retain in your system for any given form?

    I anticipate about 400 responses per month once our system is totally up and running.  That is almost 5000 per year.  It would be preferable to have ALL years of responses available to download for reporting at once, rather than to have to clean out responses each year.

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    JotForm Support

    Answered by ashwin_d on October 15, 2013 at 06:07 AM

    Hello topsgtusmc,

    We do not delete any forms or it's submission records for any account. If you do not delete them, it will be there in your account forever.

    You need to only keep an eye on your upload storage space. Based on your subscription plan if it exceeds the allowed upload limit, your account will become over quota.

    Hope that answers your question.

    Thank you!