What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    hidden form text

    Asked by andypenn on October 15, 2013 at 08:53 AM

    please advise  I have this situation on the form (address provided below) where it sends me the data as it should but also sends an old deleted form, I cannot find this anywhere so I need you to intervien and remove the text I cannot see the text that needs to be removed starts with a name and address field and the text below it that starts

    (Dear Mr P Warren (Cheif Executive and head of paid services)

    or can you inform me how to find and remove this I am worried that this form is being sent on each test I carry out
    Page URL:
    http://form.jotformpro.com/form/32765976649980

    form text hidden address field name deleted form find
  • Profile Image

    Answered by jedcadorna on October 15, 2013 at 09:23 AM

    Good day,

    Thank you for contacting us. I have checked your form and found that the notification settings was under "Notification 3" and "Notification 4". Please see the attached screenshot. You'll just have to remove the text shown below.

     

    1. Go to Email Alerts, click on Notification 3 or Notification 4


    2. Your Notification 3 

    3. Your Notification 4

     

    Let us know if you have questions.

    Thanks,