What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I change a profile?

    Asked by eloise1fourie on October 15, 2013 at 10:18 AM

    The initial person using and designing the forms we use is no longer employed at the company.


    The Manager wants me to change the profile to my name.


    How do I go about it without losing my form?




    Thank you

  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 15, 2013 at 10:36 AM

    Hello eloise1fourie,

    If I understand your requirement correctly, you want to change your account username and other profile data. Is that correct?

    Changing Username: It can only be changed by JotForm staff. Do let us know your desired username and we will change it.

    Profile: Here are the steps to change your account information:

    1. Login to your JotForm account.

    2. Click on the person looking icon in the top right corner of your screen

    3. Click on "Account" link and you will be presented with the profile date which you can edit.

    Hope this helps you.

    Do get back to us if you have any questions.

    Thank you!