How do I authenticate my updated email address?

  • Bill Jones
    Asked on December 30, 2020 at 10:52 PM

    When I started my Jotform account i used a email I already had. When I integrated Google Sheets I authenticated the account in order to use an existing spreadsheet. I have updated my account information and changed the email. Now when I want to upload the spread sheet using the new email it will not show any spreadsheets. Is it because the new email needs to be authenticated? If so, how do I authenticate the new email so I can see speadsheets that are attached to the new email.

  • Jed_C
    Replied on December 31, 2020 at 2:13 AM

    You probably authenticated your Google Sheet using your old email. If you still want to use your old spreadsheet it is still possible, when you reintegrate your spreadsheet, it will ask you which google account you want to integrate your form with.

    1609398771 5fed79f319adb Sign in   Googl Screenshot 10

    May I know if you have tried integrating your Google Sheet yet? Looking forward for your response.