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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Thank you settings

    Asked by VolunteerManitoba on October 15, 2013 at 12:43 PM

    We are trying to add a Thank You message to our form and it's not working. When you complete the form, and submit, you get a blank page with no thank you. We realized that the "blank" page is actually opening from the bottom of the page. In order to see the thank you message, you have to scroll up to view it. It's confusing our clients, who unless they know to "scroll up" they don't get a confirmation/thank you for their submission.

    Can you please advise?


    Thank you. 

    Page URL:

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    JotForm Support

    Answered by Welvin on October 15, 2013 at 01:53 PM

    Good day!

    How about creating your own thank you page? This guide: Custom Thank You URL. Anyway, please let us know the webpage URL to where the form is currently embedded so we can check.


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    Answered by xzczczc on October 16, 2013 at 04:29 AM