What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Bounce List

    Asked by thebrook1 on October 15, 2013 at 05:12 PM

    We are trying to create our form but it stated that we were listed on the Bounce Listing.

    bounce list bounce create
  • Profile Image
    JotForm Support

    Answered by guilledutra on October 15, 2013 at 05:19 PM

    Hi,

    I couldn't find the email address info@thebrookcolumbia.org in our email bounce list, is this the email address you are referring?

    Thanks

  • Profile Image
    JotForm Support

    Answered by EltonCris on October 15, 2013 at 05:28 PM

    Hi there!

    Your email is now removed in the bounce list.

    info@thebrookcolumbia.org is IN the bounce list  

    Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 YfLz1m02y53uAhB01fM0VV IB212 msg rejected as spam'

    Please check this article to learn how to prevent this from occuring again: How to setup email alerts to prevent email bouncing related issues

    Thanks!