What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Free Account After 10 payments?

    Asked by blackberry16 on October 15, 2013 at 08:28 PM

    Hello Support


    After 10 payments Success, what would happen after i finish my 10 payments submission, my clients could not pay again??,


    Best Regards


  • Profile Image

    Answered by khrisell on October 15, 2013 at 08:43 PM


    When you reach the quota of 10 Successful payment submission, your account will automatically be disabled for the reason of "Overlimit".

    That is why we usually suggest our user that before they reaches the monthly limit, it must be upgraded to a paid plan to avoid any inconveniences such as disabled account.

    I can see that you already used up 7 Payment Submission, so it is advisable that you upgrade your account now before it reaches it's monthly quota and be disabled.

    Here's the list of plans we have.


    Kindly let us know if you need further assistance.

    Thank you for using JotForm. :)