How to reset my login information?

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    Lori A. Roeder
    Asked on October 15, 2013 at 09:02 PM

    I can't remember my log on info but it won't send me reset info to my email from some reason.

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    Answered on October 15, 2013 at 09:35 PM

    Hello Lori,

    Upon checking your form, I found out that it is associated with a guest account. This type of account is created when you don't register/sign in to your JotForm account and start building your forms. 

    The easiest way to resolve your issue is to sign up for a free account using your email address "". Your form should automatically be available in your new account. If it doesn't do let us know your account username and we will move the form.

    Thank you!