What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to reset my login information?

    Asked by Lori A. Roeder on October 15, 2013 at 09:02 PM

    I can't remember my log on info but it won't send me reset info to my email from some reason.

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    JotForm Support

    Answered by ashwin_d on October 15, 2013 at 09:35 PM

    Hello Lori,

    Upon checking your form, I found out that it is associated with a guest account. This type of account is created when you don't register/sign in to your JotForm account and start building your forms. 

    The easiest way to resolve your issue is to sign up for a free account using your email address "lori.roeder@bellasbullybuddies.org". Your form should automatically be available in your new account. If it doesn't do let us know your account username and we will move the form.

    Thank you!