- DavidAsked on October 15, 2013 at 09:42 PM
You run the contact form for Beachcomber.com. I am trying to complete the form to get in contat with them but I keep getting the error, "Form not found: Form ID is missing or ireegular". Please let me know waht I can do to complete the form or help Beachcomber get it set up correctly.
- JotForm Supportashwin_dAnswered on October 15, 2013 at 10:30 PM
Upon checking your form, I found that you using your form's source code to embed your form. There are some missing part of codes. I do not see you have added any custom code and using your form's source code to embed your form is not required. You can simply use some other embed code.
Have you already checked our guide on how to embed form in you shopify site? Here is a guide which should help you: http://www.jotform.com/help/217-Adding-Form-to-Shopify-Store-Frontpage
Hope this helps.
Do get back to us if you have any questions.
- DavidAnswered on October 16, 2013 at 05:12 PMThank you for the quick follow-up however I am a customer looking to get in touch with the store that uses your form. Do you think you could help them get it fixed?
- JotForm SupportguilledutraAnswered on October 16, 2013 at 07:03 PM
please use the standalone version of the form in order to confirm that the form will work,