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  • Profile Image

    why did not email changes 'take'

    Asked by livinghealthypositively on October 16, 2013 at 12:05 PM

    changed it under profile 

     

    but still no email from the site 

     

    i cut and pasted it from a valid email acct.. now since the 'new' one is the same as the one i entered .. says 'enter valid email' ??

     

    Dick

     

    web site is livinghealthypositively.com

    Page URL:
    livinghealthypositively.com

    email web site site same
  • Profile Image
    JotForm Support

    Answered by Welvin on October 16, 2013 at 12:38 PM

    Good day! Changing your account email doesn't automatically change your form recipient settings. You'll have to go through your form and change it there.

    I've fixed it for you. Here's a guide: Finding out E-Mail Address Used for Submission Notifications.

    Let us know if you need any further assistance.

    Thanks

  • Profile Image

    Answered by livinghealthypositively on October 16, 2013 at 12:52 PM

  • Profile Image
    JotForm Support

    Answered by Welvin on October 16, 2013 at 01:19 PM

    Your response came out empty. Probably because you are responding via email. Please access this thread instead: http://www.jotform.com/answers/279810-why-did-not-email-changes-take.

    Thank you!