Having troubles upgrading my account

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    acardona
    Asked on October 16, 2013 at 01:38 PM

    How can i update my account from the portal? can you help me with this matter

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    jeanettebmz
    Answered on October 16, 2013 at 02:36 PM

    You purchased a yearly Premium subscription. I take it you wanted to upgrade to the next plan (Economy) so I've already go ahead and switched your plan from yearly Premium to yearly Economy.

    Let us know if further help is needed.

    If you want to switch to Professional, simply go to Pricing page and click on the Upgrade Buttton at the Professional one

    https://cms.jotform.com/uploads/image_upload/image_upload/global/19305_upgradenextplan.png