What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Having troubles upgrading my account

    Asked by acardona on October 16, 2013 at 01:38 PM

    How can i update my account from the portal? can you help me with this matter

  • Profile Image

    Answered by jeanettebmz on October 16, 2013 at 02:36 PM

    You purchased a yearly Premium subscription. I take it you wanted to upgrade to the next plan (Economy) so I've already go ahead and switched your plan from yearly Premium to yearly Economy.

    Let us know if further help is needed.

    If you want to switch to Professional, simply go to Pricing page and click on the Upgrade Buttton at the Professional one