What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Urgent Issue - Form has stopped working.

    Asked by Richard Kahan on October 17, 2013 at 04:42 AM

    Dropdown boxes no longer function. No changes made to website or form recently.


    Please could you investigate this urgently.





    Page URL:

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    JotForm Support

    Answered by EltonCris on October 17, 2013 at 05:28 AM


    We are sorry to hear that.

    This is mostly likely due to script conflicts. May I suggest you first to update your source code by taking again your form source code on the form builder. How to get your Form Source Code.

    If this doesn't resolved the problem, kindly update us here so we can proceed on checking your page source in depth.

    Thank you in advance.