What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long do survey results remain online with JotForm for electronic access by me or someone else using my password?

    Asked by Larry Davidson on October 17, 2013 at 05:35 PM
    survey JotForm data expiration
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    JotForm Support

    Answered by ardy0689 on October 17, 2013 at 06:00 PM

    Hello. Any submitted data, created forms and reports,  upload files and any related data will be kept on Jotform servers indefinitely as long as you do not delete them or have not violated our Terms of Use.

    Also, please keep in mind that different Account levels have their own limitations and privileges in regards of upload space or submission limits that may or may not disable your forms when reached.

    If you need further assistance, feel free to post them here on the forum. Thanks