What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long does it take to fix an issue or add a new feature request?

    Asked by vegatouchstudios on June 15, 2010 at 12:13 PM
    I know you're working to fix the "Free Text HTML" and also I want a feature that can calculate the total of two fields or create my own forumla. How long does it take to work on these requests?
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    JotForm Founder

    Answered by aytekin on June 15, 2010 at 02:51 PM
    1. Free Text HTML is fixed already. It works perfectly now. Please give it a try.
    2. The suggestion about the calculating total on a non-payment form is in our suggestions list. I don't know if we will implement it but if we implement it probably won't be in 3 months.
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    Answered by vegatouchstudios on June 15, 2010 at 02:53 PM
    Ok thank you.