What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Rejected file extensions

    Asked by samplinglasertargeting on October 18, 2013 at 02:03 PM

    Uploaded excel files with extensiojns xlsx are not being accepted. Is this going to be remedied soon?

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    JotForm Support

    Answered by ardy0689 on October 18, 2013 at 02:43 PM

    Hello, I cant replicate the said scenario on my end. I can upload xlsx files successfully. Can you give us the name of the form or the form URL.

    Alternatively, you may want to try to double check your allowed file extensions:

    1. Click your Upload field

    2. Click Extensions


    Please let us know if the above suggestion has fixed your issue. Thanks