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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    No email option in the 'provide sender and recipient details' form

    Asked by jimzuckerman on October 18, 2013 at 03:33 PM

    When I see the video about receiving an email when someone fills out a form, the pull down menu options for 'sender's email' doesn't give me the option of choosing 'email' as you show in the tutorial.  What am I doing wrong?


    Jim Zuckerman

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    JotForm Support

    Answered by ardy0689 on October 18, 2013 at 03:48 PM

    Hello if you would like to use a Custom email for "Sender E-mail" we recommend setting up your Mandrill account. Please refer to this guide on How to use Mandrill to Send Emails From Your Own Email Address.

    About Recipient E-mails, you can put any email address there or multiple email addresses by separating them by comma , or by semicolon ;


    If you need further help, feel free to post your inquiries here in the forum. Thanks