Name field requires an email address??

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    Asked on October 19, 2013 at 07:35 AM

    Hi, I'm using a jotform on (on the contact page) with 3 simple fields- name, email and comment box. However, for some reason, on the website, the name field shows an error stating that an email address is required. But this is a name field?? If you could get back to me with some information that would be greatly appreciated.

    (screenshot also attached)


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    Answered on October 19, 2013 at 09:14 AM

    Good day,

    Thank you for contacting us. Please try to change the validation as it was set to validate on Email fields.


    Go to Properties | Validation


    Feel free to reply if you have other questions.


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    Answered on October 19, 2013 at 01:26 PM

    Thanks for your help. Where would i find the email address that the contact form uses / submits to?

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    Answered on October 19, 2013 at 04:23 PM


    You should be able to see the email address of the submitters by going to your form submissions page:


    Email field entry is also included in your Form Notification (Setting Up Email Notifications). You can also use the Email Field entry as your Form Sender Email, so you'll see the submitters email right after you receive the notification to your email. But this settings require you to setup SMTP through Mandrill. Here's how: How to use Mandrill to Send Emails From Your Own Email Address.

    Let us know if you need any further assistance.