My email is in a "bounce list"

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    gametimeglitter
    Asked on October 19, 2013 at 08:17 PM

    Hi.  I was testing my form because I have been getting error messages.  It says this

    ACTION REQUIRED: Your email address is in our BOUNCE LIST. Please contact JotForm Support and ask to be removed.Can you tell me how I would fix this.  Thanks so much, Kim
  • Profile Image
    jedcadorna
    Answered on October 19, 2013 at 08:43 PM

    Hi,

    We apologize for the inconvenience. I have removed your email from our bounce list. Kindly check if the delivery of email goes through. 

    Result: kimberly@gametimeglitter.com is IN the bounce list
    Reason(s) : 5.3.0 - Other mail system problem 552-'5.2.0 YfbR1m02A53uAhB01fbRd9 IB212 m= sg rejected as spam'

     

    Let us know if you need further help.

    Thanks,