- Becky ThomasAsked on October 21, 2013 at 11:37 AM
I am getting a lot of spam through my jotform. Everyday I get several emails sent to me from cheap jerseys. Is there a way to keep this from happening? Thanks for your help!
They look like this:
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- JotForm Supportardy0689Answered on October 21, 2013 at 11:56 AM
You may use our Captcha field. Please do the following:
1. From the "Power Tools" drag "Captcha" field to your form
2. Alternatively, you may choose and click "reCaptcha" button. This will use reCaptcha than our default Captcha filter.
Note: This is great and effective against automated spammers or robot spammers. However, they are susceptible to human spammers as they can understand and read the images. It is a very high chance that what you are receiving are automated.
If you need further help, please do not hesitate to ask. Thanks
- ridaAnswered on October 27, 2015 at 05:30 PM
- victorAnswered on October 27, 2015 at 08:18 PM
Sorry for the confusion. Than you contacting us about the spam emails. We are currently searching our record to verify what user is sending this emails. If you have additional information about this emails, we will be greatly appreciate it.
If you get any more of this emails, please let us know so we can suspend the account.