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  • Profile Image

    When I modify a form, and add new items, it seems that the form will no longer total the order. What am I doing wrong?

    Asked by slglunch on October 21, 2013 at 11:42 AM

    I modified this form: http://form.jotformpro.com/jsform/30936808340960

    To this form: http://form.jotformpro.com/jsform/31414922092953

     

    An the total doesnt' seem to be working. Any ideas would be helpful.

    Page URL:
    http://saintleothegreatschool.com/slg/Lunch/Bag%20Lunch%20Order%20Form<br/>/Week%20of%20October%2021%2C%202013/

    Screenshot
    items jsform
  • Profile Image

    Answered by EliezerN on October 21, 2013 at 01:06 PM

    Thanks for contacting us.

    I was able to replicate the issue while checking your forms, however, when I cloned the form http://form.jotformpro.com/form/30936808340960 and added new items the total continue working fine:

    This is my cloned form: https://www.jotform.com/form/32935136445961

    I have cleared your form caches in order to resolve this issue, I would recommend you to do it from your side too, just follow the steps in the image: 

     

    Then, clone your form http://form.jotformpro.com/form/30936808340960 and add the changes you need, it should show the total without any issues. Pleae follow the next guide to know how to clone your form: Form cloning

    However, if that doesn't work, don't hesitate to contact us.

    Thanks