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When I modify a form, and add new items, it seems that the form will no longer total the order. What am I doing wrong?Asked by slglunch on October 21, 2013 at 11:42 AM
I modified this form: http://form.jotformpro.com/jsform/30936808340960
To this form: http://form.jotformpro.com/jsform/31414922092953
An the total doesnt' seem to be working. Any ideas would be helpful.
Thanks for contacting us.
I was able to replicate the issue while checking your forms, however, when I cloned the form http://form.jotformpro.com/form/30936808340960 and added new items the total continue working fine:
This is my cloned form: https://www.jotform.com/form/32935136445961
I have cleared your form caches in order to resolve this issue, I would recommend you to do it from your side too, just follow the steps in the image:
Then, clone your form http://form.jotformpro.com/form/30936808340960 and add the changes you need, it should show the total without any issues. Pleae follow the next guide to know how to clone your form: Form cloning
However, if that doesn't work, don't hesitate to contact us.