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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Client says there is an error in last page of survey

    Asked by emclanekinsethcom on October 22, 2013 at 11:02 AM

    "I just went in to register a few times and the last confirmation page is erroring out on me.  I will try again in a few hours to see if it will go through then." -- Client

    The website where he is registering is www.kinsethhospitalitytradeshow.com

    "Register Now" link.

    THe form is http://form.jotform.us/form/31576130560145

    I just went in and registered without errors... Please help!!!

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    JotForm Support

    Answered by ardy0689 on October 22, 2013 at 11:22 AM

    Hello. We apologize for the inconvenience. I tried to clone your form but failed to replicate any errors on the form under sandbox mode.

    Can you please elaborate more on the said error or what error it returns?. A screenshot of the error will give us a better understanding on what went wrong on your client's end. Please follow this guide on how to upload images on the forum

    We will wait for your reply. Thanks