What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Are your payment forms PCI Compliant

    Asked by Chalonen on October 22, 2013 at 11:30 AM

    I have set up a Pay Pal Business Pro site, with that I was able to submit the API certificate into the payment form; however I am wondering if this is all I need for the form to be secure. Also is this form PCI compliant?

     

    Thanks

     

    Chantel

    PCI compliant PCI payment form site thanks able to submit
  • Profile Image
    JotForm Support

    Answered by ashwin_d on October 22, 2013 at 12:25 PM

    Hello Chantel,

    Update: JotForm is now PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team. 

     

    We do not have a PCI compliance Certificate at the moment but we do support SSL submissions and enabled SSL sealed for your secured forms. This would give a greater assurance of security to the form users knowing that transaction sessions may have up to 256-bit encryption strength.

    Here are few guide which should help you: 

    http://www.jotform.com/help/63-How-can-I-receive-SSL-Submissions

    http://www.jotform.com/help/131-Enabling-Security-Certificate-Seal-on-Secure-Forms

    You can also integrate your form with Stripe where data is sent to PCI compliant stripe server. Please check this:  http://www.jotform.com/blog/64-JotForm-Stripe-Beautiful-Payment-Forms-in-Minutes

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!

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    JotForm Founder

    Answered by aytekin on August 02, 2016 at 09:02 AM

    Update: JotForm is PCI DSS compliant. We have PCI Service Provider Level 2 certificate. We'd happy to provide certificate to any users who would need it for their payment gateway. Just contact our support team.