What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I get forms to stop submssion when Required fields are blank?

    Asked by bwwbwebmaster on October 22, 2013 at 12:30 PM

    I have several fields marked as required, but the form is not stopping submission of requests that have blank required fields.

    Page URL:

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    JotForm Support

    Answered by ashwin_d on October 22, 2013 at 01:26 PM

    Hello bwwbwebmaster,

    I'm sorry for the trouble caused to you.

    I am unable to check your webpage as the URL shared by you seems to be broken. Please do share the correct webpage URL.

    Your form with it's direct link works fine. It could be a code conflict issue but we need to check your webpage to verify that. Also, let us know which method you have used to embed your form in your webpage.

    We will wait for your response.

    Thank you!

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    Answered by bwwbwebmaster on October 22, 2013 at 02:17 PM


    I'm not sure why this URL doesn't work for you.  I'm on the webpage now.  Maybe just go to www.bwwb.org and click on the Start/Stop/Transfer Service menu option to get to the form.  (located under Customer Service: on the left hand side)




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    Answered by bwwbwebmaster on October 22, 2013 at 02:21 PM

    Used Drupal option to embed.  Copy and pasted source code into Full HTML Text Format on the Drupal page.

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    JotForm Support

    Answered by Mike_T on October 22, 2013 at 04:04 PM

    There was an issue with your conditions. They were conflicting between each other, and hiding the answers (by removing them) in some cases.

    I have fixed your form by adding the following conditions instead:

    Also, I have changed the last collapse to Open, so now your Captcha and Submit buttons are showing up properly.

    Please feel free to contact us if you need any further assistance.