What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Help with accessing template.

    Asked by rseals on October 22, 2013 at 12:50 PM

    I have used Jot Form successfully in the past, but for some reason I cannot get the template, "File Upload Form" to appear on the screen for editing.  Also, when I click on "Form Templates", none of the templates are appearing.  Please assist.

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    Answered by jedcadorna on October 22, 2013 at 02:11 PM


    Thank you for contacting us. May I know what browser's were you using? Jotform website works perfectly on our end. Please try clearing your browsers cache and use this link when logging in to Jotform. Let us know if the issue persist.





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    Answered by rseals on November 14, 2013 at 03:09 PM
    I am using Internet Explorer and Google Chrome. Somehow, it seems to work when I use this link….?? Thanks for sending it.
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    JotForm Support

    Answered by ardy0689 on November 14, 2013 at 03:30 PM

    On behalf of my colleague, you are welcome. feel free to post any inquiries you might have in the future by opening a new thread. Thank you