Help with accessing template.

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    rseals
    Asked on October 22, 2013 at 12:50 PM

    I have used Jot Form successfully in the past, but for some reason I cannot get the template, "File Upload Form" to appear on the screen for editing.  Also, when I click on "Form Templates", none of the templates are appearing.  Please assist.

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    jedcadorna
    Answered on October 22, 2013 at 02:11 PM

    @rseals,

    Thank you for contacting us. May I know what browser's were you using? Jotform website works perfectly on our end. Please try clearing your browsers cache and use this link when logging in to Jotform. Let us know if the issue persist.

     

    Thanks,

     

     

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    rseals
    Answered on November 14, 2013 at 03:09 PM
    I am using Internet Explorer and Google Chrome. Somehow, it seems to work when I use this link….?? Thanks for sending it.
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    ardy0689
    Answered on November 14, 2013 at 03:30 PM

    On behalf of my colleague, you are welcome. feel free to post any inquiries you might have in the future by opening a new thread. Thank you