What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What qualifies as a "submission"?

    Asked by JenPoitras on October 22, 2013 at 04:44 PM

    For the free membership, it says I get 100 free "submissions" and I don't know if this means 100 form submissions, every time I edit/save a submission does that count as another submission? If I delete form submissions, do those deletions still count towards the 100 submissions? Thank you very much for your help!


    Please email me back at coloradovoad@gmail.com

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    Answered by jeanettebmz on October 22, 2013 at 05:44 PM

    Yes, no matter if you delete a submission, the counter will not get reset. If you go over 100 submissions a month, you must upgrade to a paid subscription

    That is how our business model is made up